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​Thank you for shopping with Jelly Bird Art Studios.

Because each piece of artwork is carefully selected, created, and/or produced, all sales are final. We do not accept returns, exchanges, or refunds for purchases due to a change of mind, incorrect selection, or buyer's remorse.

 

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and its packaging

Once we review your request, we will work with you to provide an appropriate resolution, which may include a replacement, store credit, or refund where required by applicable law.

 

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has entered production or has been shipped, it cannot be canceled.

Custom, personalized, or commissioned artwork cannot be canceled once work has begun.

 

Shipping Costs

Shipping charges are non-refundable except where required by law or when the error was made by Jelly Bird Art Studios.

 

Contact Us

If you have any questions about this policy or need assistance with an order, please contact us:

Jelly Bird Art Studios

Email: info@jellybirdartstudio.com

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