Shipping Policy

Effective Date: July 16, 2026

Thank you for shopping with Jelly Bird Art Studios! We take great care in packaging and shipping every order to help ensure your artwork arrives safely.

Order Processing

Orders are typically processed within 3–5 business days after payment has been received and confirmed. Custom, made-to-order, or personalized artwork may require additional processing time. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, destination, and shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable terms will be stated at the time of purchase.

Delivery Times

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

United States: 3–7 business days
International: 7–21 business days (where available)

Please note that delivery times are estimates and are not guaranteed. Delays caused by carriers, weather, customs, holidays, or other circumstances beyond our control may occur.

Shipping Carriers

We ship orders using reputable shipping carriers such as USPS, UPS, FedEx, or other trusted delivery services, depending on the destination and package requirements.

Tracking Information

When available, you will receive a shipping confirmation email with tracking information once your order has been shipped.

International Orders

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities. These fees are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Jelly Bird Art Studios is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. If your package arrives damaged, please include photographs of the packaging and the item so we can work with the shipping carrier to resolve the issue.

Questions

If you have any questions about shipping or your order, please contact us:

Jelly Bird Art Studios

Email: info@jellybirdartstudio.com